Privacy Policy

Privacy Policy

1. Introduction

Welcome to Tvisha Edge Technologies (“Company”, “we”, “us”, or “our”), a leading 3D Industrial Animation and Digital Marketing studio based in Ahmedabad, Gujarat, India.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it when you visit tvishap.com or use any of our services.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

a) Information You Provide Directly:

Full name, email address, and phone number
Company or business name
Project details, service inquiries, and consultation requests
Messages sent via our contact form or WhatsApp

b) Information Collected Automatically:

IP address, browser type, and device information
Pages visited, time spent on site, and referral URLs
Cookie data and session identifiers

c) Information from Third-Party Platforms:

Data from Google Ads, Meta Ads, or LinkedIn when you interact with our advertisements

3. How We Use Your Information?

We use the information we collect to:

  • Deliver Services — Process and fulfill requests for 3D Industrial Animation, Web Development, Digital Marketing, SEO, Graphic Design, and other services
  • Respond to Inquiries — Answer your questions and follow up on consultation requests
  • Send Project Updates — Keep you informed about ongoing project progress
  • Marketing Communications — Send newsletters or promotional content (only with your consent)
  • Improve Our Website — Analyze usage patterns to enhance user experience
  • Legal Compliance — Meet obligations under the Indian IT Act and other applicable laws

4. Cookies and Tracking

Our website uses cookies to:

  • Ensure smooth website functionality
  • Remember your preferences across sessions
  • Analyze traffic via Google Analytics
  • Power retargeting through Google Ads and Meta Ads

You may disable cookies through your browser settings at any time. Note that doing so may affect certain features of the website.

5. Third-Party Services We Use

Service Purpose
Google Analytics Website traffic and behavior tracking
Google Ads Paid search advertising
Meta (Facebook/Instagram) Social media ads and remarketing
Google reCAPTCHA Spam and bot protection on forms
WhatsApp Business Direct client communication

Each of these third parties operates under their own privacy policies. We are not responsible for their data practices.

6. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to anyone.

We may share your data only in the following limited circumstances:

  • Legal Requirements — When required by law, court order, or government authority
  • Business Protection — To detect, prevent, or address fraud, security, or technical issues
  • Service Partners — With trusted vendors who assist in delivering our services, bound by confidentiality agreements

7. Data Retention

We retain your personal data for as long as:

  • An active project or business relationship exists
  • Required for legal, accounting, or compliance purposes
  • You have not submitted a deletion request

Data from inactive inquiries is typically deleted after 2 years.

8. Your Rights

You have the following rights regarding your personal data:

  • Access — Request a copy of the data we hold about you
  • Correction — Ask us to update any inaccurate information
  • Deletion — Request that we delete your personal data
  • Opt-Out — Unsubscribe from marketing emails at any time
  • Data Portability — Request your data in a structured, exportable format

To exercise any of these rights, contact us at info@tvishap.com

9. Data Security

We take data security seriously and implement the following measures:

  • SSL/HTTPS encryption across our website
  • Restricted access controls and user authentication
  • Regular security audits and monitoring
  • Staff training on responsible data handling

While we do everything reasonably possible to protect your data, no method of transmission over the internet is 100% secure. Please notify us immediately of any suspected breach.

10. Children's Privacy

 Our website and services are intended for users 18 years of age and older. We do not knowingly collect personal data from minors. If you believe a child has submitted information to us, please contact us immediately and we will remove it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. For significant updates, we may also notify registered clients via email.

We encourage you to review this page periodically to stay informed.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please reach out to us:

Tvisha Edge Technologies
📍 Ahmedabad, Gujarat, India
📧 info@tvishap.com
📞 +91 88494 36337
🌐 tvishap.com